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Join the #1 Best Place to Work!

We truly believe our people are the key success factor. We are committed to investing in innovative engagement programs for our people. Our goal is to make all employees feel they are part of the Synergies family. We recognize the importance of having a positive physical and cultural work environment knowing that it reflects on their productivity and ultimately on the success of the company. These innovative programs have allowed us to become the "Employer of Choice" in the industry.

With the Synergies Family program, our employees can take advantage of a safe and reliable daycare center. This has significantly improved employee morale, reduced turnover, absenteeism and increased productivity. Synergies Social: Employees have the opportunity to socialize with co-workers on a regular basis at the cinema, BBQ’s, breakfasts and happy hours. Also, our Employer of Choice program stimulates Top Performance by recognizing and celebrating those outstanding employees with different monthly celebration venues. Our employee lounges are areas for relaxation, snacking, watching television and using our computer booths and WiFi for non-work related activities. We recently opened our Synercoop, which is an employee credit association, fomenting savings and offering low-interest rate loans, while at the same time, educating them on optimizing their resources.

We strive for the optimal state of well-being for our employees. Through Synergies Fitness and Wellness our employees are able to participate in boot camp, dance classes, and massage sessions, after their stressful workday. In these sessions, they have a chance to release toxins and relax the body from any tension that may be contributing to work or personal life.

Awarded “Best place to work” in the Dominican Republic

Revista Mercado announced the 80 honorees for its annual “Best Place to Work” award, naming Synergies as one of the most attractive companies for the best talent in the Dominican Republic. The companies selected were recognized for how they value their employees and go the extra mile to create a Best Place to a Work environment.

Synergies Corp. has been nominated for 4 consecutive years as, The #1 Best Place to Work in the Northern Region of the Dominican Republic by Mercado Media Network.

We thank all of our Employees and Strategic Partners who directly collaborated with us to obtain this recognition!

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Step 3:

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For more information about your application status please contact us

809-226-1771 ext. 4147 / 4109 /4106

Whatsapp: +1-849-451-8533

Customer Service Representative
Synergies La Romana
Posted 2 months ago
Job description:
  • Responsible for supporting our clients, assisting with any inquires, questions or clarifications needed.
  • Accountable for providing day to day support in addressing all orders and for following process standard operating procedures.
Responsibilities:  
  • Follow up on client reports, tracking daily activities, monitor emails support account, document data between designated systems.
  • Inbound and outbound calls to contact clients.
  • Identifying, looking and solving any issue the client may have.
  • Following up on all client orders if they are not solved immediately.
  • Any other task the supervisor designates.
  • Ensure KPI’s are being met for each order.
Job Requirements:
  • English (verbal and written)
  • Effective communicational skills
  • Schedule availability
  • Customer service skills
  • Being able to type 25 words p/m minimum
  • Knowledge using MS Office is a plus
Education:
  • High School Diploma
   

Job Features

Job CategoryFull Time

Job description: Responsible for supporting our clients, assisting with any inquires, questions or clarifications needed. Accountable for providing day to day support in addressing all orders and for ...

IT
Synergies La Romana, Synergies Santiago, Synergies Santo Domingo
Posted 2 months ago

Job Summary

The Information Security Engineer is responsible for conducting Cyber Defensive Operations across the enterprise and collaborating with engineers and analysts to develop solutions that address the full cyber event and incident response life cycle while working with the operations teams to maintain the integrity and confidence in the company security technologies.  The Cyber Defense Team contributes daily in the defense against cyber adversaries and the ever-changing threat landscape.

Duties and responsibilities

  • Stay up-to-date on the current threats from internal and publicly available external sources and evaluate the risk to the enterprise
  • Create and update malware hunting queries
  • Perform risk assessments for highly visible critical vulnerabilities that are applicable to the enterprise
  • Carry out regular application, network, systems and infrastructure penetration tests
  • Keep up to date with latest testing and ethical hacking methods
  • Generate technical reports and executive summaries on findings of penetration testing
  • Provide technical / analytical recommendations for improvement to the Security Operations team
  •  Provide analysis of system and network incident response
  • Configure, implement and maintain security applications and infrastructure to support corporate policies, federal and state security regulations
  • Using security devices such as firewalls, IDS, IPS, threat correlation tools, and vulnerability scanning tools to conduct cyber security investigations
  • Review technical security controls and make recommendations to improve security and visibility
  • Interact with auditors, providing evidence as needed
  • Interact with internal and external clients on security requirements, identify security process and develop strategies/solutions to address security issues while maintaining tight security discipline
  • Collaborate with application and system development teams to configure and deploy systems and applications in a secure manner
  • Conducts tests of network infrastructure, applications and security architecture to identify potential weakness and make recommendations for improvement
  • Participate in investigations of cyber security incidents including incident response, containment of the incident and forensics

Qualifications:

  • High school diploma or GED required; Bachelor’s degree in Computer Science, Information Technology, or Electrical Engineering strongly preferred
  • Certifications preferred CISSP, CISA; CEH; CSSLP; CCNA, and CCNP
  • Five years of cyber security experience
  • Must have two years of experience with networking, intrusion detection, VPN, PKI, Cisco and PIX firewalls, SIEM, Identity management and encryption technologies
  • Experience in implementing Information Security technologies and/or processes required
  • Experience in vulnerability management and penetration testing
  • Experience in Palo Alto firewalls and Cisco ASA.
  • Experience with Aws and Azure NSGS.
  • Experience working with Cloud architecture.
  • Pen Testing experience.

Job Features

Job CategoryFull Time

Job Summary The Information Security Engineer is responsible for conducting Cyber Defensive Operations across the enterprise and collaborating with engineers and analysts to develop solutions that add...

IT
Synergies La Romana, Synergies Santiago, Synergies Santo Domingo
Posted 2 months ago

**Temporary project**

The Report Analyst will focus on synthesizing existing legacy reports to create data requirements for conversion to PowerBI.  As part of this effort, the Analyst will perform a mapping analysis to identify gaps/missing data, document as-is and to be reporting needs, and look for opportunities to reduce the overall number of reports where possible.  In this role, the Reporting Analyst will partner with SMEs, stakeholders, developers, data engineers and other data analysts while serving as the internal SME.

The ideal candidate will have an analytical mindset with the ability to process qualitative and quantitative data and draw insightful conclusions. The Reporting Analyst will have excellent communication and presentation skills and detail-oriented

Responsibilities

  • Acquire intimate knowledge of the data, systems and business processes that create the data and populates the reports by working closely with business analysts, developers, data engineers and business process owners.
  • Acquire and master information available in the necessary systems and the enterprise data platform fully understand the reports, the data and associated processes
  • Work with Data & Report Owners to identify, analyze and create comprehensive business reporting requirements for data assets from various internal and external sources.
  • Contribute to the design of logical data models using business process knowledge and end user needs.
  • Understand and document important contextual data about data assets stored and maintained within our analytical solutions (metadata, business context, quality)
  • Assess business requirements and provide appropriate recommendations and justifications related to data and existing reports and new requirements
  • Develop, document, and communicate data requirements
  • Assure our data assets are secure and adhere to the policy
  • Understand algorithms of moderate to high complexity
  • Lead problem solving process for data quality issue management
  • Understand and develop reports in Power BI

Requirements

  • Bachelors in Business, Statistics, Mathematics, Information Systems, or related work experience
  • 3+ years of business intelligence or data analysis experience
  • Extensive experience creating simple to complex reporting solutions from business needs gathered during extensive analysis
  • Expert knowledge in SQL with the ability to write complex queries
  • Must be intellectually curious and motivated to learn continually
  • Expertise data visualization tools
  • Excellent verbal and written communication skills
  • Advanced problem-solving skills
  • Strong project planning and task management skills

Job Features

Job CategoryFull Time

**Temporary project** The Report Analyst will focus on synthesizing existing legacy reports to create data requirements for conversion to PowerBI.  As part of this effort, the Analyst will perfor...

Customer Service Representative
Synergies Santiago
Posted 2 months ago
Job description:
  • Responsible for supporting our clients, assisting with any inquires, questions or clarifications needed.
  • Accountable for providing day to day support in addressing all orders and for following process standard operating procedures.
Responsibilities:  
  • Follow up on client reports, tracking daily activities, monitor emails support account, document data between designated systems.
  • Inbound and outbound calls to contact clients.
  • Identifying, looking and solving any issue the client may have.
  • Following up on all client orders if they are not solved immediately.
  • Any other task the supervisor designates.
  • Ensure KPI’s are being met for each order.
Job Requirements:
  • English (verbal and written)
  • Effective communicational skills
  • Schedule availability
  • Customer service skills
  • Being able to type 25 words p/m minimum
  • Knowledge using MS Office is a plus
Education:
  • High School Diploma
   

Job Features

Job CategoryFull Time

Job description: Responsible for supporting our clients, assisting with any inquires, questions or clarifications needed. Accountable for providing day to day support in addressing all orders and for ...

IT
Synergies La Romana, Synergies Santiago, Synergies Santo Domingo
Posted 10 months ago

Job Description

Analyst is Secuirty Operations Center (SOC) work alongside security engineers and SOC managers. They are responsible for ensuring the protection of digital assets from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, or destruction both online and on-premise.

Responsibilities

  • Monitor security access and report suspicious activity to a higher level or team members
  • Conduct security assessments regularly to identify vulnerabilities and performing risk analysis
  • Analyze the breach to reach the root cause
  • Generate reports for IT administrators, business managers, and security leaders. These reports serve as an input to evaluate the efficacy of the security policies
  • Advise and implement necessary changes required to counter the attack or improvise security posture
  • Perform operational activities on security tools and contribute to tuning and security strategies
  • Document incidents to contribute to incident response and disaster recovery plans
  • Perform internal and external security audits
  • Conduct risk assessments, interviewing internal and external customers, to gain technical knowledge of security/compliance requirements
  • Mantain firewall acesss control policies
  • Provide technical support/troubleshooting for security services
  • Fulfill security service requests including but not limited to firewall rule changes, we filtering exceptions and encryption/decryption policy updates
  • Is part of an on-call rotation schedule to provide incident response and project support

Knowledge and Skills/Technology used

  • Experience with security incident response handling
  • Experience working with Cisco ASA, Splunk, Qualys, NMAP, Nessus
  • Logging and monitoring: SIEM and Cloud Access Security Broker (CASB)
  • Endpoint security: AntiVirus, DLP and host compliance scan
  • Network Security: IPS/IDS, traditional and next-gen firewalls (Palo Alto), cloud security group, decryption
  • Data Protection: encryption/decryption, HSM, KMS, DLP
  • Windows and Unix operating systems
  • Cloud Security, infrastructure and cloud native services
  • Networking, network protocols and network services

Typical Education

  • Bachelor's Degree, Information Systems, Computer Science, Information Security, Telecommunications or equivalent work experience required

Typical Range of Experience

  • Must have 2+ years information security experience
  • Should have 1-2 years of experience with networking technologies
  • Experience in implementing Information Security Technologies and/or processes required
  • Experience in defining Information Security strategy and integrating security technologies into corporate frameworks

License or Certification

  • CISSP, GIAC, C|SA and certifications for various security technologies are preferred

Job Features

Job CategoryFull Time

Job Description Analyst is Secuirty Operations Center (SOC) work alongside security engineers and SOC managers. They are responsible for ensuring the protection of digital assets from unauthorized acc...

Internal Audit Group
Synergies Santiago
Posted 10 months ago

Duties

The internal Auditor is dedicated to performing and conducting internal audits of policy issuing agents, due diligence and special projects. You will provide insight and intertwine internal audit, risk management and technology skills to your Audit Group.

Responsibilities

  • Perform audits of agents conducting real estate transactions on behalf of the company to ensure they are processed within company policy standards.
  • Demonstrates ability to identify and investigate significant accounting, auditing and internal control issues during an audit and propose solutions, supported by quantitative financial and/or forensic analysis.
  • Provides clear documentation and financial analysis of conclusions reached.
  • Ensures that all working papers and internal audit reports meet quality control standards.
  • Manages multiple tasks, projects and competing priorities simultaneously.

Education & Experience

  • Bachelors Degree in Accounting / Finance
  • Previous experience is a plus

Job Features

Job CategoryFull Time

Duties The internal Auditor is dedicated to performing and conducting internal audits of policy issuing agents, due diligence and special projects. You will provide insight and intertwine internal aud...

IT
Synergies La Romana, Synergies Santiago, Synergies Santo Domingo
Posted 11 months ago

SQA Automation Engineer Responsibilities include:

  • Reviewing and analyzing system specifications
  • Automation duties using C# & Selenium
  • Executing test scripts and reviewing results
  • Reporting and documenting technical issues
  • Test Scripts Automation

Job Description

We are looking for a QA Automation Engineer to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. You should also be competent in executing/ building test scripts and must be passionate about quality

Ultimately, you will ensure that our products, applications and systems work correctly.

Responsibilities

  • Review and analyze system specifications.
  • Create Automation scripts for testing purposes.
  • Deep understanding of the software development and QA life cycle processes (including test planning, test case design, execution, defect tracking and reporting).
  • Collaborate with Application Developers and Business Analysts to develop effective strategies and test plans.
  • Execute test cases (manual or automated) and analyze results.
  • Evaluate product code according to specifications.
  • Create logs to document testing phases, results and defects.
  • Report bugs and errors to development teams.
  • Help troubleshoot issues.
  • Conduct post-release/ post-implementation testing.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.

Requirements

  • Proven experience as a QA tester or similar role.
  • Experience with QA Automation tools.
  • Automation experience using C# and Selenium.
  • SQL Experience.
  • AWS or Azure experience is a plus.
  • Experience using Azure DevOps preferred.
  • Familiarity with Agile frameworks is a plus.
  • Prior experience in Automation testing a plus.
  • Ability to clearly document and troubleshoot errors.
  • Working knowledge of test management software is a plus.
  • Excellent communication skills.
  • Attention to detail.
  • Analytical mind and problem-solving aptitude
  • Strong organizational skills
  • Experience working with ServiceNow is a plus
  • Documents and maintains comprehensive, thorough test plans and test cases for new updates, plus regression testing.
  • Experience testing enterprise software and applications.
  • Experience with Continuous Integration systems (Jenkins, etc.)

Job Features

Job CategoryFull Time

SQA Automation Engineer Responsibilities include: Reviewing and analyzing system specifications Automation duties using C# & Selenium Executing test scripts and reviewing results Reporting an...

IT
Synergies La Romana, Synergies Santiago, Synergies Santo Domingo
Posted 12 months ago

Job Summary

Working with business departments, drive process improvement through seeking out and identifying opportunities and business process definition by defining processes and procedures. Communicate existence of new processes. Working in partnership with other Business Analysts to gather information and complete assignments.

Essential functions

  • Assist in gathering information and data on business process and procedures
  • Received/identifies a process and participates in implementing solutions for defined business processes
  • Generates standar reports. Review and audits information

Knowledge/Technology used

  • Good written and verbal communication skills in English
  • Standard MS skill set - Proficient in Excel
  • Analytical skills
  • Problem solving skills
  • Data management skills
  • Organizational skills

Education

  • BS Degree or equivalent work experience

Job Features

Job CategoryFull Time

Job Summary Working with business departments, drive process improvement through seeking out and identifying opportunities and business process definition by defining processes and procedures. Communi...

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