Your trusted nearshore outsourcing partner
Our mission is to provide innovative outsourcing services
What is Outsourcing, and why consider it?
Imagine having a team of experts working for you—without the high costs or the complexity of hiring in-house. That’s Outsourcing: the smart way to delegate key business tasks to specialized professionals so you can stay focused on growth. And you’re not alone.
Thousands of companies like yours are already doing it—78% of Top-performing Businesses see Outsourcing as essential to scaling fast. From startups doubling their productivity to major brands dramatically improving Customer Service, Outsourcing has been a game-changer. If you’re exploring ways to become more agile, competitive, and efficient, this could be your next move. See how it could work for you.
Our Business Process Outsourcing (BPO) and Management Services
As a leading Outsourcing company based in the Dominican Republic, Synergies offers tailored business Outsourcing services that help companies of all sizes—especially small businesses—optimize operations and reduce outsourcing costs. From end-to-end BPO services and Outsourcing support to expert management consulting and Strategic Outsourcing, we act as your trusted BPO partner every step of the way. Partner with us and turn smart outsourcing into real business growth.
Testimonials
Our clients consistently highlight the impact of our Strategic Outsourcing—praising our reliability, responsiveness, and results.    Their success stories are the best proof of ours.
Proven results: Our Outsourcing performance metrics
At Synergies , our numbers tell the story. With a 95% client satisfaction rate, our Outsourcing Solutions consistently deliver real results. These aren’t just stats—they’re proof of the value we bring to every partnership. Curious about the impact we could make for you? Take a look.
Transactions per year
Customer Satisfaction 2024
Average Speed of Answer
Average
Service Level Agreement (SLA)
Attrition Rate
2022/2023/2024
Industries we empower through Strategic Outsourcing
At Synergies, we provide Strategic Outsourcing solutions that drive business growth and operational efficiency across a wide range of industries. From Technology and Healthcare to Finance and         e-commerce, we help companies streamline processes, reduce costs, and scale faster.          Discover how we support your industry’s success.
Learn how Outsourcing can help your business today.
Why partner with an Outsourcing company like Synergies?
Partnering with Synergies, a top Outsourcing company in the Dominican Republic, means gaining a trusted outsourcing partner focused on your growth. Our customized BPO Services, expert management consulting, and flexible outsourcing support help optimize operations,Â
lower Outsourcing costs, and deliver real results for businesses of all sizes.
Discover the advantage of Strategic Outsourcing today.
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Focus on your core business
With Synergies managing your processes through expert BPO Services, you stay focused on growth and what matters most. -
Optimize your costs
Our Outsourcing Services help you reduce expenses and maximize efficiency, without compromising qualityS -
Access expertise & scale quickly
Tap into specialized talent with Synergies’ outsourcing support and BPO Services, helping your business grow faster and smarter -
Your reliable management partner
Synergies combines Outsourcing consulting and management Outsourcing to give you trusted support and lasting results. -
Leverage nearshore advantages (Dominican Republic)
Benefit from top talent, cultural alignment, and cost-effective outsourcing services—all strategically located in the Dominican Republic.
Our commitment to seamless Outsourcing partnerships
Client Comfort
Client satisfaction, is a top priority. We are constantly searching for new and innovative ways to create unparalleled business value for our clients.
Technology
We understand that each of our customers has unique technological requirements.
Experience
We have been delivering successful solutions to our clients since our establishment in 2006.
Excellence Innovation
Excellence and innovation are at the core of our business philosophy.
Compliance and security: Our top priority
At Synergies, we prioritize your trust. Our Outsourcing Services follow strict compliance standards and robust security protocols, ensuring your data and operations are always protected.
We are proud to be the first Contact Centers in the Caribbean awarded both ISO 9001 and ISO 27001 certifications. This dual recognition underscores our unwavering commitment to leading-edge quality management and information security practices. Our goal? To ensure unparalleled service and trust.
Securing consumer credit card information is crucial. Our rigorous adherence to the Payment Card Industry Data Security Standard (PCI DSS) exemplifies our dedication to protecting sensitive data against security threats. Trust us to keep your financial data safe.
Health information is sensitive, and we treat it with the utmost respect. By enhancing our Information Security Management System (ISMS) to align with HIPAA regulations, we guarantee the highest standards of confidentiality and security in managing our clients’ health information.
In a world where data privacy is extremely important, we rigorously comply with the General Data Protection Regulation (GDPR), the EU's stringent privacy and security law. Our adherence ensures that personal data is managed with the highest degree of security and respect, setting a benchmark for privacy standards.
Beyond meeting compliance requirements, we are committed to continuous improvement. Our ISMS is regularly monitored and updated to adapt to the evolving landscape of information security.
Moreover, we empower our employees through ongoing training in best data and security practices. At our contact center, safeguarding personal data is integral to our operations and ethos.
The strategic advantage of Outsourcing in the
Dominican Republic
- PCI & HIPAA Compliance.
- ISO 27001 and ISO 9001 certified.
- State-of-the-art telecommunications.
- Simple invoicing with no hidden costs.
- Stable Democracy and fastest growing economy in the region.
- Professional and stable bilingual staff with well defined labor regulations.
- Convenient location (1.5Hrs Miami, 3Hrs New York, 8Hrs Europe).
- Cultural affinity with the U.S. facilitates the blending of business processes.
- Personalized development for our employees (Synergies Learning Center).
Our
Social Responsibility
Program
At our core, our dedication lies in initiatives that enrich our society. Embedded within our philosophy is our Social Responsibility Program, an indispensable component of who we are. We firmly support the principle that Synergies has dual obligations: not only to provide exceptional services to our customers but also to make a tangible and positive impact in the communities around us.
In 2012, we created the Synergies Cares Foundation, a non-profit entity committed to leading a range of social responsibility programs, essentially in Education.
