Synergies Corp. has implemented both, Information Security Management and Quality Management Systems that are in compliance with and certified under the international standards, ISO 27001 and ISO 9001.
Our Information Security Management System has as the main objective to ensure the confidentiality, integrity, and availability of our clients´ information through the implementation of policies that mitigate risks associated with information security.
Our Quality Management System has the main objective to ensure that we meet or exceed our client’s requirements, consistently.
Synergies Corp. has been certified since 2010, throughout 12 years of continued improvements and scheduled audits, our Management Systems have become part of Synergies' DNA. Our commitment to providing a maximum level of customer service and best security practices are two of the differentiating factors that set us apart from the competition and have been key to our success adding value and trust to our customers and potential customers.
Synergies Corp. has enhanced our Informational Security Management System (ISMS) towards HIPAA Compliance. We are fully prepared to securely handle our client’s Health Information from an IT Platform and Communications perspective with the HIPAA required best practices, policies, and procedures.
Synergies Corp. is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). We conduct regular vulnerability scans and penetration tests in accordance with the PCI DSS requirements for our business and attest to our compliance.
Synergies is one of the first Contact Centers and BPO Companies in the Caribbean to obtain both certifications for our Information Security Management System (ISMS) and Quality Management System (QMS). We use QMS Global to audit and certify our Information Security and Quality Management Systems ( ISO9001 and ISO 27001).