Synergies USA
Synergies USA: Your Onshore Business Partner
Operating from Puerto Rico, a U.S. territory, Synergies USA brings two decades of proven outsourcing experience closer to businesses that require U.S. jurisdiction, regulatory alignment, and data residency.
Our Onshore Services
Delivered from Puerto Rico, a U.S. territory, with U.S. regulatory alignment and data
residency, backed by two decades of Synergies experience.
Healthcare Services
We support Healthcare organizations with HIPAA-compliant front- and back- office services, including appointment scheduling, patient outreach, billing support, and insurance verification.
BPO Services
Customer support, back office processing, and data entry performed entirely onshore. For clients who can’t offshore certain workflows, our Puerto Rico teams keep those operations inside US territory without sacrificing quality or speed.
Financial Services
We support U.S. financial institutions and fintechs with services such as collections, claims processing, fraud prevention, and customer onboarding, delivered from U.S. territory with a focus on compliance, security, and customer trust.
Why Partner with Synergies?
01
Onshore Alignment
Onshore delivery from Puerto Rico, US territory, full federal jurisdiction, same time zone, same language, backed by 20 years of Synergies experience.
02
Proven Delivery Built on Experience
Twenty years of Synergies BPO experience now operating onshore, the credibility was already built before day one.
03
Regulatory-Ready Compliance
PCI, HIPAA, ISO 9001 & ISO 27001 and federal data-handling standards built for industries that can’t risk going offshore.
04
Cultural & Language Alignment
English and Spanish fluent, US time-zone aligned teams, with the natural bilingual advantage of a US based workforce.
05
Integrity as the Foundation
20 years of client relationships built on one principle: we commit, and we deliver every time.
OUR PROVEN PROCESS
US Jurisdiction & Compliance
Built into Every Step.
- Discovery We start by understanding your goals, workflows, and the specific US Jurisdiction & Compliance requirements that call for onshore handling.
- Design We build a custom onshore delivery strategy aligned with US regulatory standards, your brand, and your systems.
- Deployment We onboard and train your dedicated Puerto Rico-based team using best practices and client-approved materials.
- Optimization Through regular reporting and QA, we continuously refine the process for peak performance, backed by 20 years of proven delivery.
Industries We Serve
- Government & Public Sector
- Insurance
- Healthcare
- E-Commerce & Retail
- Financial Services
- Education & Membership Organizations
- Travel & Hospitality
- Customer Service
Why Choose Between Onshore and Nearshore?
Get the best of both. Backed by two decades of outsourcing experience.
Synergies combines U.S. based operations with nearshore capabilities, giving
you the flexibility to build the right outsourcing model for your business.